The Hearing Loss Association of America (HLAA) is searching for that very special someone who is interested in being part of a dynamic group. HLAA is the nation’s premier consumer membership organization for people with hearing loss. The mission of HLAA is to open the world of communication for people with hearing loss through information, education, advocacy and support. HLAA publishes Hearing Loss Magazine and holds an annual event that is the largest convention and trade show for people with hearing loss, their families and the professionals that educate and work with them. Our group and environment is passionate, friendly and hard working.
You will be HLAA’s national office liaison for our 150+ chapters nationwide. The successful candidate will possess in-depth knowledge of issues related to hearing loss and must be strongly committed to improving the life circumstances of those with hearing loss.
The essential duties and responsibilities are:
- Cultivating and maintaining a collegial, transparent relationship with chapter leaders and assist them in strategy, development, best practices, supporting data, and execution of key initiatives.
- Manages the daily operation activities which support chapter retention and development, member relations, database integrity/accuracy and report generation.
- Manage, provide service to, and support the chapters as envisioned in the HLAA Statement of Strategic Intent. This includes coordination of all HLAA services to the chapters to ensure a high level of chapter satisfaction.
- Lead the development and deployment of a communications plan to ensure strong alignment between chapters and headquarters office. This includes This Month in Bethesda, Spotlight on Chapters, social media, blogs, Leaders Listserv, and other media outlets. This also includes writing for Hearing Loss Magazine and the HLAA e-News.
- Create and update web content and other resource materials for chapter and state leaders.
- Keep website current with chapters and their contact information.
- Work closely with chapter coordinators and state and chapter leaders to encourage and support programs that reach out to people with hearing loss. Stay in touch with leaders; e.g., write letters of welcome to new presidents and appreciation letters to past presidents.
- Develop the skills of HLAA leaders through one-to-one communications, written materials, and website content. This will also include planning and executing leadership trainings both through webinars and onsite trainings.
- Prepare chapter workshop program for the HLAA annual convention including a state coordinator workshop, chapter- related workshops, and a chapter room display. Write copy for the Convention Program book to be issued on site.
- Coordinate the annual HLAA Chapter/state/national awards program culminating at an awards ceremony at the HLAA Convention.
- Responsible for oversight of chapter development including creation of new chapters, reorganization activities, and mergers or closures.
- Travel as necessary to the HLAA regions to promote chapter and state development, strengthen link with the chapter and state network, and/or present workshops or speak as designated functions.
- Prepare, provide and monitor information to chapters for 501(c)(3) compliance.
- Work with Walk4Hearing director when chapters are involved in the Walk4Hearing.
- Fill requests from chapters and states for general information; e.g., member lists, brochures, booklets, Hearing Loss Magazine, etc.
- Maintain region sheets and the list of state coordinators. Provide changes to data entry staff to enter in the database. Keep abreast of affiliate activities through newsletters, contacts, and the annual chapter update forms.
- Write copy for the annual report as it relates to chapter and state development.
- Liaison to the HLAA Board committees as assigned.
- Supervise volunteer assistance at the national office as it pertains to the chapter department.
- Prepare department budget annually and meet budget obligations.
Position requires exceptional communication and relationship-building skills; strong knowledge of association management issues and best practices; familiarity with association management database system(s); solid organizational skills and an ability to manage multiple projects simultaneously.
- Lead, motivate and support HLAA leaders.
- Set and implement goals.
- Problem-solving skills.
- Possess exceptional time management skills and commitment to meeting deadlines.
- Know how to team build; sensitivity to different work styles and preferences; ability to foster a kindred association between chapters/states and the national office.
- Ability to work with all departments at the HLAA national office.
Education and Experience:
Minimum of 5+ year’s association experience, preferably in a chapter relations or membership role.
Bachelor’s degree required. CAE desirable.
How to Apply:
For serious inquires please send email with your resume, cover letter and contact information to firstname.lastname@example.org. No phone calls please. We will contact you.
- Location: Bethesda, MD
- This is a full-time job
- Compensation: Depending on experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.