The FCC and Captioned Telephone Services

You are here

The FCC and Captioned Telephone Services

Tue, 09/24/2013

On August 26, the Federal Communications Commission (FCC) adopted the final Order regarding IP CTS (Internet Protocol Captioned Telephone Services). The new rules change the way consumers get the phones and use the phones. The rules include:

  • Captions will not appear on the phone until the consumer turns the captions on, with exceptions made for people with documented physical or cognitive disabilities
  • Consumers are required to pay $75 or more for a captioned phone, unless the consumer receives the phone from a state equipment distribution program
  • Apps (software applications) for mobile phones will cost $75 or more, unless the consumer already has an IP CTS phone
  • Consumers must register with the provider of the phone
  • Consumers must certify under penalty of perjury that they have a hearing loss which requires the use of a captioned phone
  • Consumers must certify that they will not permit anyone who is not registered to use their captioned phone

[Read more]