Consumer Groups File Petition for Reconsideration

You are here

Consumer Groups File Petition for Reconsideration

May 15 2012

On April 27, 2012, Hearing Loss Association of America, Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) and four other consumer organizations and the Technology Access Program at Gallaudet University (TAP) filed a petition with the Federal Communications Commission (Commission) requesting reconsideration of the Commission’s Report and Order on Captioning of Video Programming delivered over the Internet under the 21st Century Video and Communication Act of 2010 (CVAA).

The Commission did yeoman’s work reviewing input from the CVAA advisory committee and comments submitted by both industry and consumers to the proposed rules implementing the closed captioning provisions of the CVAA. These rules represent an important step toward reaching the shared goal of Congress, Consumer Groups, and viewers who are deaf and hard of hearing: to ensure equal access to video programming for all Americans.

However, HLAA, TDI, the National Association of the Deaf (NAD), the Deaf and Hard of Hearing Consumer Advocacy Network (DHHCAN), the Association of Late-Deafened Adults (ALDA), and the Cerebral Palsy and Deaf Organization (CPADO) felt there were two aspects to the new rules that consumer groups believed could hinder equal access: the new rules do not require “video clips” to be captioned; and the rules do not extend timing obligations to device manufacturers, so that devices that prevent or inhibit the syncing of captions with the audio would not be in violation of the rules. Consumer groups have requested the Commission reconsider their ruling in those two areas of the new rules.

To see the entire filing, visit