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TELECOMMUNICATIONS
The Hearing Loss Association of America, it's chapters and members advocate for quality telecommnications for people with hearing loss.

Filing a Complaint with the Federal Communications Commission 1/9/08

Use this word form for instructions and formatting for sending mail, fax or email: FCCTemplateFilingComplaint.doc.

For their web complaint page go to: http://www.fcc.gov/cgb/complaints.html

 

HLAA signs on to FCC comments with other consumer groups to request choice in relay services for people who are deaf –blind. Comments in PDF format.

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Industry Milestone - 1/7/08

Cordless Phone Manufacturers to Make All Handsets TIA-1083 Compliant

TIA’s Interference Standard Quickly Becoming Ubiquitous in the Industry. 

Full News Release Text Here

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House Releases 21st Centruy Communications and Video Accessibility Act for People with Disabilities - 01/14/08

Comments of the Hearing Loss Association of America and Telecommunications for the Deaf and Hard of Hearing, Inc. - December 13, 2007 - Word Format

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New brochure available on purchasing a cell phone in PDF format.

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HLAA joins other consumer organizations in responding to FCC notice on a national education campaign about the transition from analog to digital TV.

Final DTV Education Reply Comments in PDF

Filing Confirmation in PDF

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FCC Upholds Analog Sunset - In 2002, the FCC issued an order that would end wireless analog transmissions by 2008.  In deciding not to eliminate its analog requirement right away, the FCC explained that additional time was needed to ensure that hearing aid and cochlear implant users could use digital wireless handsets.  The FCC has now rejected an appeal by the alarm industry to extend the analog requirement for two additional years.  In making this decision, the Commission specifically found that the gradual sunset of these services had "achieved its goal of facilitating the migration of the deaf and hard of hearing" from analog wireless services to digital wireless services.  The Commission explained that analog service was no longer necessary given the significant level of compliance reported by manufacturers and service providers.  However, the FCC promised to continue to monitor the progress of manufacturers and service providers to ensure such access.

 
To view the order go to

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Captioned TV: What to do if the captions are not working?

Call your TV service or TV station and report the problem. If you do not get satisfaction then the FCC's closed captioning rules require consumers to first complain in writing to their TV distributor, such as your cable or satellite TV service, or to the TV station if you receive television via an over-the-air antenna, before contacting the FCC.

If you are unsatisfied with the TV distributor's response to your complaint, or the TV distributor does not respond within about 45 days, then quickly contact the FCC with all of the complaint information listed above as well as your contact information. You must provide the FCC with full and specific details, including a copy of your original written complaint that you sent to the TV distributor, and their response, if any.
For tips on filing a complaint about captioned TV go to:

http://www.fcc.gov/cgb/dro/tips_on_filing_cc_complaint.html

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The Hearing Loss Association submitted comments to the FCC on Hand Held’s request for exemption from the hearing aid compatibility rule for their mobile computing devices including their Dolphin Line of products that have mobile telephone capabilities. Hand Held is a manufacturer of mobile computing devices that integrate data collection and transmission functions. This exemption would potentially set up accessibility barriers in the workforce for people with hearing loss and on that basis the Hearing Loss Association opposed the request. View the comments in Word format.

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Get your COAT! In March a new coalition of disability organizations was launched to advocate for legislative and regulatory safeguards that will ensure full access by people with disabilities to evolving high speed broadband, wireless and other Internet protocol (IP) technologies. Coalition of Organizations for Accessible Technology" or “COAT,” consists of 30 national and regional organizations dedicated to making sure that as our nation migrates from legacy public switched-based telecommunications to more versatile and innovative IP-based and other communication technologies, people with disabilities will not be left behind. View the COAT press release launch in Word.

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Hearing Loss Association Comments on Current and Future Requirements for Wireless Devices to be Hearing Aid Compatible - 1/31/2007 - Word

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Information on How to Order a CapTel Phone in New York

Beginning January 1, 2007, New York Relay Captioned Telephone  Service will be available in the State of New York for people with hearing loss. Sprint has arranged, for a limited time only, to make CapTel phones available for just $ 99.00!  First come first served offer is limited to one per household.

To order go to 1-800-233-9130 or on line at www.nyrelay.com and click on the picture of the CapTel phone

Information on ordering a captioned  telephone will be available on, November 1, 2006.  Please share the details below with your chapter members at meetings, in newsletters and by email.

Information on Ordering a CapTel phone is available two ways:

Email:
Send an email to Captel@captelmail.com  requesting CapTel order information.  Give your name, your mailing address and email address.  The order form and order information will be emailed to you on November 1st or thereafter if your request is sent in after November 1st.

Postal Mail:
+  If a person does not have email, they should request a CapTel order form and order information by mail.  The request should include the full name and mailing address, and be submitted to: >

Pam Holmes
CapTel Customer
Service
450 Science Drive
Madison, WI 53711

The order form and order information will be mailed on or about October 30th or thereafter if the request is mailed in after October 30th    Captioned  Telephone  information will also be  available on;
1.   The New York State Public Service Commission website; 
 www.dps.state.ny.us  on November 1, 2006. 

This will be in three areas on the site:
* Telecommunications
* What's New

* AskPSC
2.  

The New York Relay website    .www.nyrelay.com 

3.   The Hearing Loss Association of America-New York State

      www.nysashhh.org

Please note :   There will be 300 phones per month available starting January 2007.  If orders exceed 300 phones per month a waiting list will be created for following months allocation.

The introductory price and other ordering information will be announced on November 1, 2006, and sent by email or postal mail as described above.

I suggest those interested in obtaining a captioned telephone have their name and contact information (as detailed above) submitted as soon as possible.  You do not have to wait until November 1, 2006.

Thank you,

Joseph Gordon
New York State Chapter Coordinator
Hearing Loss Association of America   

Links
Order Directing That Captioned Telephone Service Be Made Available In New York.
http://www.hearingloss.org/docs/New_York_PSC_Captioned_Telephone_Order.pdf

FCC Approves Use of Revised Hearing Aid Compatibility Standard for Wireless Devices as Endorsed by ATIS
http://www.atis.org/PRESS/pressreleases2006/062306.htm

Hearing Loss Association of America joins other consumer organizations in sending comments to the FCC on how to make the nation's Emergency Alert System more effective for people with hearing loss
http://www.hearingloss.org/docs/TDIEASComments.pdf
How to Write Effective Comments In Response to FCC Proceedings
http://www.hearingloss.org/advocacy/TC16.asp
An Analysis of Inductive Coupling and Interference Issues in Digital Wireless Phones
http://www.hearingloss.org/advocacy/TC05.asp
Key Laws Impacting Telecommunication The Basics You Need to Know
http://www.hearingloss.org/advocacy/TC06.asp
Cordless Phones Hearing Aid Compatibility Information
http://www.hearingloss.org/advocacy/TC09.asp
SHHH supports Cingular Wireless request for a waiver of the Hearing Aid Compatibility
http://www.hearingloss.org/advocacy/FCCCingularwaiver.asp
Food and Drug Administration (FDA) Clears the Way for Hearing Aid Manufacturers to Label Hearing Aids With Immunity Information
http://www.hearingloss.org/advocacy/fdaham.asp

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